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MOTIVATION AS AN INSTRUNMENT FOR ACHIEVEMENT OF HIGHER PRODUCTIVITY

(A CASE STUDY OF GUARANTY TRUST BANK, ENUGU, ENUGU STATE)

 

ABSTRACT

          The investigation as an instrument for the achievement of higher productivity  with particular reference to Guaranty Trust Bank Ogui Enugu was intended to investigate method used for by the said organization in motivating their worker which leads to increase in productivity in the organization.

          In conducting the research, the researcher made use of two research instrument, the questionnaire and oral interview.

          These were among management and the staff of the said organization.

          In analyzing the data, it was revealed that among other things, that Guaranty Trust Bank has sufficient motivational values such as granting of loans, house allowance, car allowance to staff, loan promotion of staff  etc which motivates workers to perform effectively and efficiently

          Also the researcher observed that promotion exercise is something to be desired. This is done with taking merit criteria into consideration. It was discovered during the course of the study that workers were given due responsibility in order to carry out their assignment / task . in order to carry out their assigned

          In conclusion, some of the following measures were recommended,

1. Management of organization should continue to identify the needs of the employee from time to time
2. They should abide by the system of monitoring workers attitude and behaviour in their various organizations.
3. Areas of frustration to employees have to be removed by the employee
4. All workers should be rewarded always or good performance

 

 

CHAPTER ONE

INTRODUCTION

1.1     BACKGROUND OF THE STUDY

 

          In every organization whether profit and non-profit making organization, motivation is inevitable because it is an essential tool which enhances the productivity of workers. It can be defined as process of stimulating people to action in order to achieve the desired goal. It is a synthesis of how employees think and feels about their job, their working condition, their supervisor, their organization and their fellow workers.

            A closer look at the Guaranty Trust Bank Ogui road Enugu reveals  a lot of punctualities and good working attitude among the employees. The work attitude of employees of Guaranty Trust bank is so much desirable. The organization strives towards meeting customers expectations. The study is based on the hierarchy of need theory developed by Abraham Maslow starting in ascending order of importance. The basic need are the physiological need, security or safety needs, affliction or acceptance, esteem or self actualization. Motivation generally